Frequently Asked Questions

Do I require a referral from a medical doctor to get treatment?


Chiropractic - No, a referral from a medical doctor is not necessary. Chiropractors are legislated as primary contact healthcare professionals in Canada, which means patients may directly consult a chiropractor. Massage Therapy - No, you may receive treatment from a registered massage therapist without any referral from a medical doctor. However, if you intend on submitting the claim through your extended health benefits, check with your insurer to see if they require a medical doctors referral for coverage.




What is an adjustment?


An adjustment or manipulation is a technique in which the chiropractor (or other qualified health professional) applies a small, but quick force to a vertebrae or other joint in the body in order to restore motion and improve function. Adjustments sometimes cause a “popping” sound. This is simply the release of a gas bubble from inside the joint – this is the same reason your knuckles “crack”.




I'm not comfortable with adjustments, especially of my neck, can I still recieve chiropractic treatment?


Absolutely! An adjustment is just one tool in our toolbox. There are many other therapies we can use including soft tissue therapy, mobilizations, and exercise. Our experts will go over your treatment plan with you in great detail. If there is something that we have included that you are not comfortable with, simply let us know. If you’re not comfortable, we aren’t either.




I don't like exercising, but I would still like to receive treatment. Will treatment still be beneficial?


For sure! While an active lifestyle is something to strive for, we will by no means force you to exercise, or engage in any treatment you are uncomfortable with.




Will I have to have X-Rays taken?


No, not unless they are indicated. X-Rays are a valuable diagnostic tool that can provide information to help make a diagnosis and determine the proper treatment plan. However, X-Rays are often overused which can result in unnecessary radiation exposure to the patient, increasing the costs to the patient, and distracting the patient from a speedy recovery. In the absence of red flags or the suspicion of serious pathology X-Rays are not necessary.




I've seen a chiropractor before. What makes you guys different?


We get this question a lot, and it’s one of our favourites to answer. The main thing that sets us apart is our commitment to you. When you choose ORHG you can be assured that we will work with you to help you reach your goals. We have longer treatment times (typically 20-30 minutes) and you get our undivided attention during your appointment. No double booking, no running between treatment rooms managing multiple patients. This way we can provide the highest quality care, and achieve the outcomes we want. We want you to be an active partner in your road to recovery, not simply along for the ride.

If you want to learn more about us and what makes us different, you can book a complimentary consultation with one of our doctors.




So you guys just treat necks and backs, right?


Wrong! Chiropractors are experts in assessing, diagnosing, and treating the entire musculoskeletal system. This means we can treat everything from jaw pain (TMD) to ankle sprains, and everything in between. If we aren’t the right professionals to help you achieve your goals we will refer you to the appropriate resource.




Are you going to recommend that I come back forever?


Absolutely not! Our goal is to provide you with the tools necessary to manage your condition on your own. If you have a flare up, or a new complaint, then come on back. Otherwise, when you finish a treatment plan at ORHG you’ll be well equipped to deal with many aches and pains.




What kind of education do chiropractors have?


All chiropractors in Canada have a minimum of seven years of University level education. The Canadian Memorial Chiropractic College program requires four years of full-time study, which can only be completed after unergoing a minimum of three years of an undergraduate program. Chiropractic education also requires hands-on clinical experience under the direct supervision of highly-qualified faculty. This experience includes clinical assessment, diagnosis, treatment, and referral protocols. The doctors at ORHG have obtained Honours Bachelor of Health Sciences degrees, and both graduated with highest distinction - representing the top of their respective classes - prior to obtaining their Doctor of Chiropractic degrees from CMCC.




Where in the Beaverton Medical Centre are you located?


Great question! We are located on the main floor. If you pass through the doors to the right of the reception area, and continue through the stairwell, you'll find us.




I was told I need to see a physiotherapist instead of a chiropractor because my injury isn't to my spine. Is this true?


No! Rehabilitation is our specialty. We will never pressure you into seeking care at our clinic, but we will say that we're pretty great at what we do, and we've seen it all! We invite you to come in and chat and let us explain how we can help with your specific complaint. If we can't help you we will tell you upfront, and refer you to someone who can.




Do you deal with WSIB claims?


Yes! Many clinics don't like to bother with WSIB claims because it's a lot of paperwork. We think you're worth it though. If you've been injured at work, give us a call and let's get you back to being you.




I've been injured in a car accident. Can you help me?


Yes! If you've suffered an injury in a car accident, you're entitled to care. We wrote a blog post about this very topic! Check it out here: https://www.oakridgeshealth.com/single-post/2017/10/20/Hurt-in-a-car-accident-Youre-entitled-to-treatment Give us a call and we'll help you on road to recovery (pun intended)!




I have insurance, do you offer direct billing?


We sure do! In fact, we direct bill most major insurance companies. Even if you have an obscure insurance provider, chances are we've dealt with them before. Give us a call if you have questions about direct billing!




What should I wear to my chiropractic appointment?


We always reccomend you wear something comfortable and loose fitting. That way, we can move clothing around in order to properly assess and treat an area. We have gowns that you can wear to help make you feel more comfortbale while we do our job. Many patients bring a change of clothes with them if they're going to be coming right from work.





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OAK RIDGES HEALTH GROUP - MANUAL THERAPY & SPORTS INJURY CLINIC  | 468 MAIN ST E, BEAVERTON, ON                        (905) 806-3614      OAKRIDGESHEALTH@GMAIL.COM

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Oak Ridges Health Group is proud to provide a safe, welcoming, and positive space for all members of our community regardless of race, gender identity, religion, and sexual orientation.